“SSIL’s mission is to deliver high quality IT consulting and support solutions that empower our clients to grow their business”
– Steven Fenn, Managing Director
After having made significant investment in a cutting edge ITSM (IT Service Management) infrastructure, SSIL now has the people, processes and technology that make our delivery mechanisms second to none. This is clearly reflected in our 90% client retention rate, which is above industry average and something SSIL is extremely proud of! Our renewable service revenue also continues to grow 20% year on year and reflects our further commitment to enhancing and extending the capabilities of our service offerings.
A hugely contributing factor to our success so far has been through the strategic alliances we have forged. This coupled with the sales, pre-sales and technical qualifications we hold with many major manufacturers and Industry recognised bodies, demonstrate our commitment to service delivery and customer satisfaction. These qualifications include:
- LANDesk Gold Expert Solution Provider
- InTechnology Platinum Partner
- Hornbill Authorised Reseller (Only Hornbill Authorised Reseller in the UK)
- Microsoft Certified Gold Partner
- Cisco Certified Partner
- RSA SecurWorld Partner
- Citrix Solution Network - Silver Member
- Trend Business Partner
- Member of the Helpdesk Institute
SSIL’s focus on quality of service is continued through our technically qualified Account Management Team. Responsible for the day-to-day management of our client base they are experts themselves in translating your business requirements into cost effective system developments and Managed Service solutions that deliver a truly comprehensive ICT strategy.