If you answered "No" to any of the above questions, than SSIL's SupportPlus Server Monitoring solution is a definite requirement for your business. Our solution has been built around industry standard technologies and customised to bring the features that our customers want. Backed by our 24 hour support team, there is no need for you to be woken in the middle of the night as we will resolve the issue and inform you by e-mail when it has been resolved.

Service Overview
Carried out on a regular basis and fully managed by SSIL’s SupportPlus team we are able to:

• Monitor your business critical servers
• Identify critical hardware and software issues as they occur
• Identify potential issues early on by utilising rising alarms.
• Remediate issues within SLA whether they occur during or out of business hours
• Keep you informed of issues and manage them through to resolution

Spot Potential Issues Before They Occur
Using our remote monitoring solution, we are able to identify problems before the server or business is compromised. This ensures your systems remain online and your employees remain productive.

Immediate Resource
Having SSIL available 24x7x365 to deal with issues as they arise means that you do not have to worry about any issues that might occur. As soon as our team are notified of the issue we assess the situation, create a plan of action, liaise with you if required and resolve the issue.